Dispatch · lowbed and heavy haul

Your dispatch, off the whiteboard.

Customers request moves from their phone and see a ballpark priced from your rates. You answer with your real price. Their yes books the truck — onto your board, your driver's phone and, once it's delivered, your invoice.

$200 a month per truck that ran a move. Nothing on the price of any move. 30-day pilot.

Inbox · new request Expires 3 h 12 m
CAT 336 excavator
Chilliwack → Abbotsford · 7 axle
Distance
41 km
Requested
2026-11-18 · 7:00 AM
Their ballpark
$1,180 – $1,420
Your price
$1,330
Truck 41 drops in Abbotsford at 1:30 PM, 6 km from this pickup. The deadhead's already paid for.
Sample request · illustration
$200
Per truck that ran a move, per month
$0
For trucks parked all month
0%
Taken from the price of any move
30 days
Pilot on real trucks, nothing billed

What it is

One board for requests, trucks, drivers and invoices.

Dispatch is a dispatch board for lowbed and heavy-haul companies, from one truck to a few dozen. It replaces the phone tag, the whiteboard, the texts to drivers and the retyping at month-end with one record of every move — from the first request to the paid invoice.

  1. 01

    Request

    Your customer picks the machine, pins the pickup and the gate, and sees a ballpark from your rates before they send.

  2. 02

    Quote

    It lands in your inbox with the lane, the axle class and an expiry. Price it and quote it in under a minute.

  3. 03

    Book

    Their yes books it: on your board and your driver's phone, with contact details exchanged both ways.

  4. 04

    Run

    Drivers tap trip start, arrived, loaded and delivered. The board follows the real day; the customer gets a status link.

  5. 05

    Invoice

    Completed moves become numbered, GST-correct invoices — printed for the customer, pushed to the books.

Dispatchers

The office: inbox, schedule, board, Plan day and invoices. Built for the desk, workable from a phone in the cab.

Equipment owners

Your customers. They request moves and follow them to delivered from the phone in their pocket. Their accounts are free.

Drivers

The day's moves, site notes, permit directions and one-tap marks, with photos for proof of delivery and a hands-free mode for the road.

Screenshot: the Board tab — a full day across four trucks, with the live "now" line
2400 × 1500 · PNG

Time back

Hours back every week, from the jobs that eat the day.

Most of a dispatcher's day isn't dispatching. It's callbacks, copying details from one place to the next, and answering "where's my machine?" Dispatch takes those off the desk.

  • QuotingPhone tag, callbacks, working the price from memory.The request arrives priced from your rate card. Adjust it and quote in under a minute.
  • Phone bookingsWrite it down, then write it up again.A manual move takes about 20 seconds — or paste the customer's text and get a draft.
  • Booking the truckThe whiteboard, then texting the driver the details.The customer's yes puts it on the board. Best slots suggest the truck and the time.
  • Status calls"Where's my machine?"On-the-way, loaded and delivered messages go out from the driver's taps, with a status link.
  • Planning the daySequencing every truck in your head.Plan day assigns drivers, tractors and trailers and orders each truck's day in one run.
  • InvoicingRetyping tickets into invoices, and invoices into the books.Completed moves become the invoice. Push it to QuickBooks Online — no retyping.

Estimate it with your numbers

Office minutes per move. The starting figures are examples — change any of them.

Quoting and callbacks
Booking and driver details
Status calls
Invoicing and bookkeeping
29 hours a month back
≈ 3.6 working days · 20 min per move

Hours a month = moves per week × 4.33 × minutes saved per move ÷ 60. An estimate from your inputs, not a measured result.

Better data

Every move recorded the same way, so the numbers mean something.

When the record of a move is a phone call and a note on the whiteboard, there's nothing to learn from. Dispatch keeps one record per move — lane, kilometres, estimated and actual hours, waits, price, truck and driver — written as the work happens, not rebuilt on Friday.

Estimates that check themselves

Each completed move scores its estimate against the actual hours. Accuracy shows your typical miss and which way it leans, then offers to recalibrate your speed and truck factor.

Times from the truck

Drivers tap trip start, arrived, loaded and delivered, each stamped with the server's time, with odometer, notes and photos alongside. No GPS hardware to buy.

Waits measured to the minute

Arrived marks measure the wait at every stop, so standby is a number with two timestamps behind it — not an argument.

Proof of delivery

Stop times and the driver's photos appear on the customer's booked card. "When did it get there?" answers itself.

Books that reconcile

Numbered invoices, voids with credit notes, receivables by age, a CSV for the accountant and a push to QuickBooks Online.

Yours to take

Your rates, customers and moves are walled off from every other company and export whenever you want them. No contract term.

Accuracy · last 30 moves Estimates run long
MoveEst. hActual hMiss
Deere 350G · Chilliwack → Langley4.03.5−13%
Kubota KX040 · Yarrow → Agassiz2.52.2−12%
Komatsu PC210 · Hope → Rosedale3.53.4−3%
Real moves imply an average speed of 52 km/h (settings say 40).
Sample data · illustration
Photo: a driver tapping Arrived on the phone, in the cab
1200 × 1500 · people at work, mid-task

Better return

Fewer empty kilometres. More of the day billed.

A truck earns on the loaded leg and the billed hour. Dispatch is built to find more of both — and to make sure the work you did is the work you invoice.

  1. 01

    Plan day

    Give it the date and the leave time. It assigns a driver, tractor and trailer to each accepted move — scarcest deck first — orders each truck's day to cut empty running, and chains the times. Pinned loads stay where you put them.

  2. 02

    Backhauls, spotted

    When a new request's pickup lands near a truck you already have out that day, the inbox card says so. The deadhead's already paid for; quote it sharp and take it.

  3. 03

    Backhaul discounts in dollars

    When a return leg turns empty running into paid work, the plan shows a share of the actual savings — 25% unless you change it — never a blanket percentage. Pass on as much as you choose.

  4. 04

    Best slots

    For any unassigned move, up to three places to put it — who, when, and the empty running each adds — with the options that disturb nobody ranked first.

  5. 05

    Bill what you did

    Standby past your free minutes, fuel surcharge, pilot cars and permit fees each land as their own invoice line. Extras that used to slip through don't.

  6. 06

    Quotes from your yard

    Ballparks and bids start from your yard, your axle-class rates and your own speeds — the same numbers every time, tuned by your real moves.

Plan day · 2026-11-18 3 trucks · 9 moves
TruckLoaded vs emptyEmpty km
Truck 41
58
Truck 17
74
Truck 9
88
LoadedEmpty
61 fewer empty km than as booked. Backhaul on Truck 41, Abbotsford → Chilliwack: discount $96, 25% of $384 saved.
Sample day · illustration

What it costs

$200 a truck. Only when it works.

One price per hauling unit, per month — counted only for trucks that ran a booked move that month. Twenty loads cost the same as one. Nothing comes off the price you charge your customer, and no money between you and them passes through us.

What Dispatch costs, case by case
A request sits in your inbox$0
You quote it and they pass, or it expires$0
A truck runs one move this month$200
The same truck runs nineteen morestill $200
A truck sits in the yard all month$0
Pilot cars, drivers, trailers and extra users$0

Plus applicable tax. No setup fee, no contract term, no credit card: billed monthly by emailed invoice, net 15. Settings names the trucks on the month before the invoice does.

Roadmap

Dump trucks are next.

Dispatch started with lowbeds because that's where it was built. Dump trucks are the next truck type — a trade with its own way of working, so it's being planned with the people who run it.

  • Live

    Lowbed and heavy haul

    Requests and quotes, the board and Plan day, the driver app, permits, invoicing and the QuickBooks push. In service now.

  • Next

    Dump trucks

    Orders sold by the truck-day and filled as slots, run on time tickets and loads. Built for brokers who fill orders with owner-operators, with settlement statements that match the invoice.

  • Open

    Your trade

    Running a different kind of truck? Tell us. What comes after dump trucks depends on who's asking.

A roadmap, not a schedule. Dates firm up once a pilot company is on board.

See it on your own numbers.

Fifteen minutes on a screen. Bring a move you priced last week and see what your customer would have seen.

Book a walkthrough