Dispatchers
The office: inbox, schedule, board, Plan day and invoices. Built for the desk, workable from a phone in the cab.
Dispatch · lowbed and heavy haul
Customers request moves from their phone and see a ballpark priced from your rates. You answer with your real price. Their yes books the truck — onto your board, your driver's phone and, once it's delivered, your invoice.
$200 a month per truck that ran a move. Nothing on the price of any move. 30-day pilot.
What it is
Dispatch is a dispatch board for lowbed and heavy-haul companies, from one truck to a few dozen. It replaces the phone tag, the whiteboard, the texts to drivers and the retyping at month-end with one record of every move — from the first request to the paid invoice.
Your customer picks the machine, pins the pickup and the gate, and sees a ballpark from your rates before they send.
It lands in your inbox with the lane, the axle class and an expiry. Price it and quote it in under a minute.
Their yes books it: on your board and your driver's phone, with contact details exchanged both ways.
Drivers tap trip start, arrived, loaded and delivered. The board follows the real day; the customer gets a status link.
Completed moves become numbered, GST-correct invoices — printed for the customer, pushed to the books.
The office: inbox, schedule, board, Plan day and invoices. Built for the desk, workable from a phone in the cab.
Your customers. They request moves and follow them to delivered from the phone in their pocket. Their accounts are free.
The day's moves, site notes, permit directions and one-tap marks, with photos for proof of delivery and a hands-free mode for the road.
Time back
Most of a dispatcher's day isn't dispatching. It's callbacks, copying details from one place to the next, and answering "where's my machine?" Dispatch takes those off the desk.
Office minutes per move. The starting figures are examples — change any of them.
Hours a month = moves per week × 4.33 × minutes saved per move ÷ 60. An estimate from your inputs, not a measured result.
Better data
When the record of a move is a phone call and a note on the whiteboard, there's nothing to learn from. Dispatch keeps one record per move — lane, kilometres, estimated and actual hours, waits, price, truck and driver — written as the work happens, not rebuilt on Friday.
Each completed move scores its estimate against the actual hours. Accuracy shows your typical miss and which way it leans, then offers to recalibrate your speed and truck factor.
Drivers tap trip start, arrived, loaded and delivered, each stamped with the server's time, with odometer, notes and photos alongside. No GPS hardware to buy.
Arrived marks measure the wait at every stop, so standby is a number with two timestamps behind it — not an argument.
Stop times and the driver's photos appear on the customer's booked card. "When did it get there?" answers itself.
Numbered invoices, voids with credit notes, receivables by age, a CSV for the accountant and a push to QuickBooks Online.
Your rates, customers and moves are walled off from every other company and export whenever you want them. No contract term.
| Move | Est. h | Actual h | Miss |
|---|---|---|---|
| Deere 350G · Chilliwack → Langley | 4.0 | 3.5 | −13% |
| Kubota KX040 · Yarrow → Agassiz | 2.5 | 2.2 | −12% |
| Komatsu PC210 · Hope → Rosedale | 3.5 | 3.4 | −3% |
Better return
A truck earns on the loaded leg and the billed hour. Dispatch is built to find more of both — and to make sure the work you did is the work you invoice.
Give it the date and the leave time. It assigns a driver, tractor and trailer to each accepted move — scarcest deck first — orders each truck's day to cut empty running, and chains the times. Pinned loads stay where you put them.
When a new request's pickup lands near a truck you already have out that day, the inbox card says so. The deadhead's already paid for; quote it sharp and take it.
When a return leg turns empty running into paid work, the plan shows a share of the actual savings — 25% unless you change it — never a blanket percentage. Pass on as much as you choose.
For any unassigned move, up to three places to put it — who, when, and the empty running each adds — with the options that disturb nobody ranked first.
Standby past your free minutes, fuel surcharge, pilot cars and permit fees each land as their own invoice line. Extras that used to slip through don't.
Ballparks and bids start from your yard, your axle-class rates and your own speeds — the same numbers every time, tuned by your real moves.
| Truck | Loaded vs empty | Empty km |
|---|---|---|
| Truck 41 | 58 | |
| Truck 17 | 74 | |
| Truck 9 | 88 |
What it costs
One price per hauling unit, per month — counted only for trucks that ran a booked move that month. Twenty loads cost the same as one. Nothing comes off the price you charge your customer, and no money between you and them passes through us.
| A request sits in your inbox | $0 |
| You quote it and they pass, or it expires | $0 |
| A truck runs one move this month | $200 |
| The same truck runs nineteen more | still $200 |
| A truck sits in the yard all month | $0 |
| Pilot cars, drivers, trailers and extra users | $0 |
Plus applicable tax. No setup fee, no contract term, no credit card: billed monthly by emailed invoice, net 15. Settings names the trucks on the month before the invoice does.
Roadmap
Dispatch started with lowbeds because that's where it was built. Dump trucks are the next truck type — a trade with its own way of working, so it's being planned with the people who run it.
Requests and quotes, the board and Plan day, the driver app, permits, invoicing and the QuickBooks push. In service now.
Orders sold by the truck-day and filled as slots, run on time tickets and loads. Built for brokers who fill orders with owner-operators, with settlement statements that match the invoice.
Running a different kind of truck? Tell us. What comes after dump trucks depends on who's asking.
A roadmap, not a schedule. Dates firm up once a pilot company is on board.
Fifteen minutes on a screen. Bring a move you priced last week and see what your customer would have seen.